shipping & returns

shipping 

UK Standard Delivery £3.99
Royal Mail 48 Tracked
2 - 5 business days 

Northern Ireland & Europe - temporarily unavailable due to new legislation
Customers from Ireland can order via address pal in the mean time.

Please note that bank holiday weekends and busy periods will take longer.

returns

  • I hope you enjoy your pieces, but if you do need to return an item then please use the return portal here.
    • Enter the same email address used to place the order
    • Check your inbox, Shopify will send a 6 digit code as a password
    • Once you enter the code, you can select the items you want to return
    • Please then wait for approval before sending the items back.

Please note:

  • Return shipping is not covered. Please use your chosen courier with a recorded/trackable service. Brbra will not be held responsible for any losses or damages caused by the return of the goods
  • Items must be returned within 14 days of receiving your order in its original condition. Items must not have make up stains, marks, pulls or rips.
  • Shipping charges are not refunded
  • Please kindly add a note with your return including your order number/name

REFUNDS

Your return will be processed ASAP, but on occasions it may take up to 14 days for your return to be processed and up to 7 days for the funds to be in your bank. Thank you for your patience.